Need help?
Frequently Asked Questions
SHIPPING & DELIVERY
Yes. Worldwide shipping is already included in the price on all watches. We use FedEx or DHL for worldwide shipping (depending or area). Delivery time is usually 3-5 (express) or 5-8 days (regular).
United States (TAX FREE)
It is tax free for citizens in USA to purchase and import watches to the US when the price is below 800 USD.
Please note, that if you purchase from outside EU, prices are ex. VAT, you therefore may have to pay import taxes and fees according to the laws of that specific country. This is handled by the chosen shipping courier and your national customs authority.
If you decide to return your order for a refund you may still be subject to paying import taxes and fees - this is also handled by your national customs authority. Please check with your regional customs authority for more information about import taxes and fees. You may try to estimate your import taxes and fees through this 3rd party site: www.dutycalculator.com
When we have received your order, you will automatically receive an e-mail confirming your order. Orders made before 2 PM (CET) will be picked, packed and shipped the same day.
Denmark: All orders in Denmark are shipped with GLS. Delivery time in Denmark is usually 1-2 working days.
Other countries worldwide: Delivery time is usually 5-7 working days with FedEx.
You can always follow your order status with the tracking number that you receive when the order is shipped.
*We reserve the right not to deliver in the case that our stock level was incorrect at the time we received the order. If we should be unable to deliver the order, or parts of it, we will contact you by e-mail or phone, and you will have the opportunity to cancel the order.
If you want to change a product into another model, strap color etc., please contact us at hello@aboutvintage.com so we are able to reserve the new item in our stock immediately. You are always entitled to an exchange or refund within 30 days after you have received your package, as long as the item has not been used. All original packaging, price labels etc. shall be returned together with the product without having been tampered with. Please note that you are responsible for the product until it reaches us.
Any engraved items cannot be returned.
Return address:
About Vintage ApS
Gothersgade 97
1123 Kbh K
Denmark
Att.: About Vintage returns
PAYMENT
We accept the following credit cards:
- Dankort
- Visa
- MasterCard
- Visa Electron
- JCB
- Paypal (extra 3% fee)
- Apple Pay
The amount will be deducted from your account when the purchased item(s) leaves our stock. Prices are included Danish VAT. Unless you are from countries where you do not have to pay Danish VAT such as NO, US or AE, then the prices will be shown excluding VAT.
PRODUCT INFORMATION
Yes, we give 2 years warranty against defects.
All our straps (except 3-Links and 5-Links) fit each model of our automatic and quartz watches. We offer interchangeable straps, and you can therefore change them by hand in seconds without any tools. You can see our interchangeable strap guide in our online shop www.aboutvintage.com under each strap that we offer.
If you should have any complaints regarding wrong, damaged or missing items, please contact us on mail hello@aboutvintage.com or by phone +45 71747471.
You can add an extra strap to your watch order for only 10$.
You can’t change the standard strap of the watch, but you can always add an additional one.
Unfortunately, this is not possible.
Yes, definitely! If you click on any of our watches, you can try out our engraving feature to see how the engraving will turn out in real life.
You can always sign up for our newsletter on www.aboutvintage.com to get the latest news on our collections, release dates, practical information concerning our watches and their care, etc.
CONTACTS
hello@aboutvintage.com
If you are interested in collaborating with us, please slide into our DM's on Instagram. For any other inquiries please contact us at hello@aboutvintage.com.
Reach out to our founder, Sebastian Skov, at sebastian@aboutvintage.com
Get in touch with our Co-founder, Thomas Andersen, at thomas@aboutvintage.com
Contact our Wholesale at:
wholesale@aboutvintage.com