Yes we do offer extended return period on Christmas gifts, we accept returns until 31st of January
Yes. Worldwide shipping is already included in the price. We use DHL express with 3 days delivery time.
Please note, that if you purchase from outside EU, prices are ex. VAT, you therefore may have to pay import taxes according to the laws of that specific country. This is handled by DHL and your national customs authority. Please check with your regional customs authority for more information about import fees. You can also estimate your import duty through this 3rd party site: https://www.dutycalculator.com
When we have received your order, you will automatically receive an e-mail confirming your order. Orders made before 2 PM (CET) will be picked, packed and shipped the same day.
Denmark: All orders in Denmark are shipped with GLS. Delivery time in Denmark is usually 1-2 working days.
Other countries worldwide: Delivery time is usually 2-4 working days with DHL Express.
You can always follow your order status with the tracking number that you receive when the order is shipped.
*We reserve the right not to deliver in the case that our stock level was incorrect at the time we received the order. If we should be unable to deliver the order, or parts of it, we will contact you by e-mail or phone, and you will have the opportunity to cancel the order.
If you want to change a product into another model, strap color etc., please contact us at email@example.com so we are able to reserve the new item in our stock immediately. You are always entitled to an exchange or refund within 30 days after you have received your package, as long as the item has not been used. All original packaging, price labels etc. shall be returned together with the product without having been tampered with. Please note that you are responsible for the product until it reaches us.
Any engraved items cannot be returned.
About Vintage ApS Gothersgade 97 1123 Kbh K Denmark Att.: About Vintage returns
We accept the following credit cards:
- Dankort - Visa - MasterCard - Visa Electron - JCB - Paypal (extra 3% fee) - Apple Pay
The amount will be deducted from your account when the purchased item(s) leaves our stock. Prices are included Danish VAT. Unless you are from countries where you do not have to pay Danish VAT such as NO, US or AE, then the prices will be shown excluding VAT.
Yes, we give 2 years warranty against defects.
All our straps (except 3-Links and 5-Links) fit each model of our automatic and quartz watches. We offer interchangeable straps, and you can therefore change them by hand in seconds without any tools. You can see our interchangeable strap guide in our online shop www.aboutvintage.com under each strap that we offer.
If you should have any complaints regarding wrong, damaged or missing items, please contact us on mail firstname.lastname@example.org or by phone +45 53388587.
All our watches come with a free extra strap of your own choosing. You can’t change the standard strap of the watch, but you can always add an additional one – on the house.
Unfortunately, this is not possible.
Yes, definitely! If you click on any of our watches, you can try out our engraving feature to see how the engraving will turn out in real life.
You can always sign up for our newsletter on www.aboutvintage.com to get the latest news on our collections, release dates, practical information concerning our watches and their care, etc.
We prefer a message in our DM’s on Instagram. Alternatively, you can e-mail our Creative Project Manager, Sophia Aldridge, at email@example.com
Reach out to our founder, Sebastian Skov, at firstname.lastname@example.org
Get in touch with our Co-founder, Thomas Andersen, at email@example.com
Contact our Wholesale Manager, Frederik Pedersen, at firstname.lastname@example.org